Episode 155
Morning Brew's Robert Dippell on moving into B2B
Morning Brew CEO Robert Dippell joins me to break down the fundamental differences between consumer and B2B media, why so many publishers underestimate the challenge, and how Morning Brew has built a thriving B2B business alongside its flagship newsletter. We also discuss the role of events, the shift to creator-led media, and why some of Morning Brew’s early growth strategies wouldn’t work today.
Check out The Rebooting's new audience development research report, in collaboration with Omeda.
Transcript
welcome to the Rebooting Show.
Brian:I am Brian Morrissey.
Brian:Got a lot of good feedback on last week's episode with Adam Ryan, from, workweek . Love love to hear from all of you and
Brian:especially what you like best about the show and what you wanna see more of.
Brian:you can always email me at bmorrissey@therebooting.com.
Brian:That's M-O-R-R-I-S-S-E-Y.
Brian:and also give the.
Brian:Podcast, the rating review if you can.
Brian:Supposedly the sell with discovery always wanna grow this.
Brian:another thing is, before we get into the, the conversation this week, I want to
Brian:tell you a little bit about a new research report we have out from the rebooting.
Brian:I'm very proud of this.
Brian:I teamed up with, former e-marketer, analyst, Deborah Aho Williamson, to put this together.
Brian:we.
Brian:Keep improving on these.
Brian:I think this is about the fifth or sixth we've done.
Brian:This one was done in collaboration with our partners at OMI and it
Brian:examined how publishers are adapting their audience development strategies.
Brian:this was a great time to do this research since the shifts in priorities.
Brian:on audience development comes up constantly in my conversations with publishing executives and
Brian:we surveyed about a hundred publishers to compile this report.
Brian:I'll leave a link to it in the show notes.
Brian:I'm biased, but I think it's worth checking out.
Brian:thanks in particular to Deborah, but also to Amita for its partnership to make this report possible.
Brian:Amita is an audience management platform that allows publishers to better understand and activate their audiences.
Brian:and they're great people.
Brian:Really enjoyed working with them.
Brian:And Deborah, on this project, we have more coming up, so get in touch if you run tech company or some other business that wants
Brian:to reach key decision makers of publishers because we can partner on a research report or any of our other programs.
Brian:Or, you can just email me.
Brian:so anyway, about the show this week, I spoke with Robert Dipple.
Brian:He is the recently named CEO of Morning Brew, Robert, succeeds
Brian:Austin Reef, who is a morning Brew co-founder and has exited the business.
Brian:and over its first 10 years of Morning Brew's business.
Brian:It has only been run by its founders, both.
Brian:first it was, Alex.
Brian:Lieberman and then, Austin.
Brian:so this is, makes it an important transition and it was a great time to catch up with Robert.
Brian:You know, one of the interesting things is that he comes from the B2B world.
Brian:We actually.
Brian:First knew each other when he was an executive at omi, in fact.
Brian:So we dig into how Morning BREW has built up.
Brian:Its B2B business.
Brian:And, this was an issue I really wanted to go deep on because I have seen countless examples of consumer media
Brian:publications who see the different economics of B2B and go running towards it, and invariably they fail.
Brian:Okay.
Brian:Morning brew on the other hand, from everything I can see has made it work right?
Brian:And they now have seven B2B brands.
Brian:They're gonna be adding an eighth, which Robert, disclosed here, although he wouldn't tell me which vertical.
Brian:He's anyone who has, a guess and sends it to me.
Brian:I, I'll give you a, a complimentary TRB PRO membership when, Morning Brew does finally announce which this vertical is.
Brian:but we also talk about, we talk about how the dynamics of B2B are different, than B2C and, and why they usually trip up
Brian:Consumer media businesses that, that wanna operate in have a foot in both worlds.
Brian:And I, I think in my view, like Morning Brew has, a big advantage having come from the email world.
Brian:A lot of the dynamics there port over.
Brian:To, the B2B business, whereas the dynamics of a typical B2C publishing business
Brian:that you know is going from like, let's say a page view and a traffic model.
Brian:Do not really translate.
Brian:And I think that's where a lot of the disconnect ends up happening.
Brian:but anyway, as we discuss, morning Brew is more than a newsletter company.
Brian:I find it, you know, it was a little ironic that, you know, morning Brew was brought up so many times at
Brian:this newsletter, growth conference when it's really not a newsletter.
Brian:Company, and hasn't been for several years.
Brian:and we talk about that diversification.
Brian:It's not just B2B, you know, they have greatly expanded into, into multimedia, into video and audio
Brian:and, and, and particularly with its burgeoning creator led business lines.
Brian:those are pretty interesting.
Brian:So I really loved getting into.
Brian:All of this with Robert.
Brian:we have a bunch of great guests coming up and again, I would love to hear
Brian:from you to know, you know, the kinds of, of people you'd like to hear from.
Brian:I'm trying to take.
Brian:What I consider a more ecumenical approach to media.
Brian:so I have plans to have more smaller niche publishers on, you know, B2B of
Brian:course, as well as executives, of course at the big consumer, media publishers.
Brian:And I think they've always been a majority of the focus of the show.
Brian:They, they still will be, but you know, the, the information space is very big and very deep as I keep saying.
Brian:So I want to branch out And really get at like all the nooks and crannies of it.
Brian:and I might even mix in some new formats too.
Brian:maybe one of those mailbag mailbag episodes.
Brian:I see like a lot of sports podcasts do.
Brian:where I go solo, I don't know.
Brian:We'll see how, how it works.
Brian:But I think it's good to mix it up so your feedback is appreciated.
Brian:Just send me a note.
Brian:It's b marcy@rebooting.com.
Brian:Now onto my conversation with Robert.
Brian:Robert, thank you so much for doing this.
Brian:and congrats on, your new role as CEO of Morning Brew.
Robert:Thank you, Brian.
Robert:Happy to be here.
Brian:Okay.
Brian:So I was at this newsletter Growth.
Brian:I. Marketing conference.
Brian:I think those are the three words.
Brian:a couple weeks ago, and Alex Lieberman, one of morning Brew's co-founders was there.
Brian:and Morning Brew is like name checked, like nonstop, right?
Brian:It was like Morning Brew, the Hustle Skim a little less so, right?
Brian:But it's like newsletter people and like newsletters is like, it's a sector, it's a weird sector.
Brian:I'm like obsessed with it a little bit.
Brian:and I was like sitting there and I was like, yeah.
Brian:But at the same time, like Morning Brew isn't like a newsletter company anymore.
Brian:It kind of is, but it kind of isn't.
Brian:Right?
Brian:Because like to me, like newsletters are amazing.
Brian:I send a a lot of newsletters out, but you know, it depends on what you wanna build.
Brian:But usually you want to build a, a multifaceted media company and go beyond newsletter.
Brian:So what is.
Brian:Morning brew now at 10 versus like, I felt like they were in a little bit of
Brian:a time machine till like, soon after the University of Michigan dorm room.
Robert:Yeah, I mean, I can, I can picture you sitting in that, in that crowd and, and hearing that.
Robert:I mean, it's very much an and not an or like we, we cannot deny that the newsletter side of our business has
Robert:been absolutely tremendous over the last 10 years and still is a huge part of our revenue and luckily has.
Robert:Stabilized to be, a, a big part of our business in a big way that we still
Robert:engage with people and our open rates are still on average, north of 50%.
Robert:All those metrics that we would look at, to fill like the newsletter business as healthy as there.
Robert:But Austin and, and Alex, who you referenced, really kind of saw
Robert:into the future a couple years ago and, and said, this can't be it.
Robert:It can't just be that.
Robert:And they started to make some bets to, to really extend that relationship with our, our audience outside of the inbox.
Robert:And just like how they saw newsletters, I do think they saw that a little bit earlier than other people could act on it.
Robert:And, as you and I were, were talking about separately, like they very
Robert:much are entrepreneurs, they're very much founders and builders, so.
Robert:They got to work a couple years ago, kind of making two large bets with a a million bets underneath it.
Robert:One being that multimedia audio, video, social, and the creator led side could,
Robert:could really be something that's a nice natural extension for morning brew.
Robert:And then on the other side that.
Robert:We had license to dive into a bunch of B2B verticals and that the people that read the newsletter or, or, or listen
Robert:to the podcast, you know, they, they like that general information, but they also have jobs and they also really want
Robert:help with professional guidance on how to be a marketer or how to be an hr, how to be in, in the healthcare industry.
Robert:So they kind of put that in motion and, you know, I joined about two years ago to really help push the gas on.
Robert:And specifically, you know, build out a lot of the B2B side.
Robert:But like I started, it's, it's kind of an, and we've added a lot of things in to the newsletter part of our business though,
Brian:Yeah, it, it's interesting 'cause when you say that they're, I mean they are like, to me, like pure entrepreneurs,
Brian:like you can drop them anywhere and they'd figure out like a business and, so I'm excited to see what they do do next.
Brian:they're building their, their next businesses.
Brian:And along the way I think was interesting to me, just like as observant,
Brian:morning Brew is, hey, tried a lot of things, some things didn't work.
Brian:Like you're not doing that.
Brian:Like MBA, the morning brew, NBA is no longer, you know, courses had a moment and when you gotta like, try
Brian:all these different things until you hit on it and like B2B was.
Brian:To me, like a, a really, you know, great move, obviously.
Brian:I mean, I've spent a lot of time in B2B, so I, I understand the, the dynamics there and, and the upsides of that
Brian:kind of business versus a consumer business, even if it's a, even if it's a, you know, business media publication.
Brian:When you get into the hardcore B2B, the economics change.
Brian:And I think when you're sitting on a mass of emails.
Brian:Email, particularly engaged email subscribers like Morning Brew, was and is.
Brian:you can do a lot of things with that.
Brian:And, you know, the, the quote unquote niching down is 'cause I, your background is very much in B2B is
Brian:very attractive because the LTV of a person who is like a top marketer.
Brian:As just a regular, you know, business person is, you know, it's, it's high, but them as like a marketer is
Robert:Yep.
Robert:Yeah, it's interesting.
Robert:Even the consumer side of our business, Devin Emery, who, who's now our president,
Robert:has done a great job building out like the content strategy on that side.
Robert:If you step back, it's interesting, like.
Robert:Even that strategy is about finding niche topics that really appeal to big segments of our audience.
Robert:And what I mean by that is we've developed this kind of Venn diagram that's hard to visually talk about, on an audio
Robert:podcast, but, but basically just looking at like the different interests of our audience from work life and like what you.
Robert:Being an entrepreneur and like raising money and founding a company and, and all the tools you need and, and
Robert:you know, and new tools that could help you be more efficient, to,
Robert:to more investing in like what you could do with your personal money.
Robert:So there's all these different circles within Venn diagram, even on the consumer side, and it's kind
Robert:of the same move, Brian, to like what you and I have done on the B2B.
Robert:It's like, how do you build.
Robert:That speaks to those interests and give them more reason to engage with us.
Robert:And then how do you find advertisers that are kind of like center of the dartboard for those interests?
Robert:So we were already playing the game over there and we've been doubling down and launching more consumer franchises.
Robert:we're launching a new one in the next 45 days called out there, which is actually from one of our consumer creators.
Robert:Her name is Macy.
Robert:She's super popular on, on morning social.
Robert:She's done such a good job that we're actually building and giving her
Robert:her own show called out there, and we've been testing that for a while.
Robert:so we're constantly cultivating on the consumer side and on the B2 side,
Brian:Right.
Brian:So let's talk B2B and then we'll get into like the crater and the consumer side.
Brian:so I mean, the way I sort of understand it, it probably works
Brian:with, with, sort of both ways is like the morning brew mothership, right?
Brian:Has how many subscribers?
Robert:4.2 million active total database.
Robert:Bigger than that.
Brian:and you can like filter those down into high value professional areas, right?
Robert:Absolutely.
Robert:Yeah.
Robert:We have, we have deep, professional, and industry data on, on that whole, that whole group.
Brian:Okay, so you've got like a bunch of marketers in there and they get filtered down then into marketing
Brian:brew, and then you're, you're not only getting sort of two bites of the apple, but like you're getting a bigger
Brian:second bite probably because that same person who's on a morning brew list.
Brian:And active has, has a certain value, but then if, if they're on the marketing brew, they probably have higher value.
Robert:I mean higher depending on who the advertiser is or the action that we're asking them to take, like.
Robert:We launched a whole new event strategy last year.
Robert:So like defining higher value would be that I can now sell
Robert:that person a ticket to a live event that we didn't have before.
Robert:but, but yeah, there's, there's, I would say additive value to being able
Robert:to, to engage them on the consumer side and on the professional side.
Brian:So how many of the, like 4.2 million, like Morning Brew
Brian:subscribers are also subscribers to one of the B2B publications.
Robert:Oh, good question.
Robert:I don't know the exact percentage, like live as of today, to be honest.
Robert:So I don't want to throw something out and lie to you this, this early in the podcast.
Robert:if I had to guess, I would say probably around 60%.
Robert:It's de more, more than half.
Robert:but keep in mind that we we're adding a lot of subscribers naturally, organically, to those publications.
Robert:So.
Robert:in some cases 50,000 new people signing up to a B2B publication on a monthly basis.
Robert:That doesn't mean they necessarily came from the mothership.
Robert:It, it could come from just other exposure and organic things or from paid
Robert:marketing that we're doing to, to drive the right people to subscribe for that.
Robert:But we have this huge advantage that we do have the mothership and we could get better and better at cross pollinating.
Robert:Like there actually hasn't been enough of that and we're, we're trying to.
Brian:Yeah, but I mean, that's your sort of like quote unquote unfair advantage, right?
Brian:Like, I mean, I think about it like how in your in, in morning Brew's growth, You guys were early to a lot of things.
Brian:I feel like during that time and timing is a lot of things.
Brian:That's why when I see people pattern matching and saying, I'm
Brian:gonna build a morning brew of X still, they're saying that,
Robert:So hard.
Brian:I'm like, this isn't 10 years ago.
Brian:Like it's a different environment and.
Brian:You know, the, the reality is like, you know, every media company that succeeds hits some kind of distribution scene
Brian:oftentimes, and that really turbocharges, you know, taking nothing away.
Brian:The execution is everything, right?
Brian:But like I. The reality is to, to you couldn't necessarily execute the morning brew strategy in 2025.
Brian:Like, I mean, it would just be way harder.
Brian:Right.
Brian:And I always felt there was like an unfair advantage back then.
Brian:It was like you guys were early with like something like a recommendation system, right?
Brian:Where a reward system, and that made your kind of CAC lower because you could like.
Brian:You, you could, you weren't just like buying one, you were buying like 1.7.
Robert:And that was
Brian:the way I think about it.
Robert:Brilliant strategy, but a great, great example of like, what got you here won't get you there.
Robert:Like that strategy is not the bet moving forward.
Robert:But it was amazing.
Robert:Like I remember reading about that and being like, these, these guys are brilliant.
Robert:Just like the, I think it drove, you know, 2 million new people for them in a pretty short amount of time.
Robert:and just nobody else was nimble enough to think of something like that and put it in place.
Robert:But yeah, I mean, we have to have new tricks now and then
Robert:beyond anything, we just have to have really damn good content.
Brian:Right, but I mean, the unfair distribution advantage on a B2B is that you've got this mothership of 4.2
Brian:million and let's say it's like close to 60%, like you can filter those down.
Brian:Do you have to do other things to, to build distribution, of course.
Brian:But if, if you were building from scratch, if you were building.
Brian:Marketing brew from scratch, you would not have that.
Robert:Yeah,
Brian:and, and all businesses just looking for this sort of, the leverage that you have in, in different places.
Brian:So how many of the B2B publications do you have now?
Robert:Seven.
Brian:Seven.
Brian:Okay.
Brian:And how do you determine like which areas you end up going into?
Brian:I would guess you just look at your overall database and see where you have a, a critical mass, and then
Brian:you, you figure out the, whether the, the market can support.
Brian:I dunno, how do you
Robert:Yeah, roughly.
Robert:I mean, I'll, I'll share some breaking news that we are planning on launching an eighth, which I
Robert:haven't said publicly and, and we're aiming to do that in June or July.
Robert:And the kind of thought process there was really thinking about verticals where we morning brew.
Robert:Has license to go out there and build another B2B vertical where
Robert:we have a significant part of our existing audience that is interested.
Robert:So this one, for example, 10% of the core, 4.2 million are already
Robert:in jobs that are relevant to this vertical that we're gonna go into.
Robert:And then we also look at where we're winning from an advertiser standpoint,
Robert:categories and where we think there is additive potential and more spend if.
Robert:Went more deeper into a specific vertical rather than kind of like
Robert:adjacently talking about it in other ones, if that makes sense.
Robert:And just try to find that kind of overlap.
Robert:and then also thinking about where is there, you know, enough competitive noise or not enough competitive noise.
Robert:Like Sean GR is super well spoken about this.
Robert:Like he's not intimidated by noise going into markets.
Robert:If he thinks that he can, he can do better there.
Robert:This one is actually pretty open Greenfield.
Robert:There's like.
Robert:A lot on LinkedIn and more educational content, but not many people are
Robert:writing about the industry of this vertical the way we're going.
Robert:So just trying to like
Brian:Those are good hints.
Brian:I'm gonna try to guess which of this is, 'cause you're not gonna tell me
Robert:You'll probably get it, you've been doing
Brian:I like, I don't know.
Brian:You're gonna give, give me a day.
Robert:I can't say, I can't say the exact one yet, but We'll, we will announce it in in not too long and, and it's gonna
Robert:be one of those things you're gonna be like, yeah, that makes total sense.
Robert:Like why the hell didn't you guys already do that?
Robert:Which is the way it should feel.
Robert:and hopefully, you know, lots of subscribers and advertisers feel that way.
Brian:So a lot of consumer, and particularly these days, a lot of consumer publishers want to get into B2B.
Brian:And sometimes they call things B2B that I'm like, really?
Brian:Is that B2B?
Brian:I mean, like, like Jess simply at time, like, I love Jess, but like she talks about their B2B business.
Brian:I'm like, eh, that's a different kind of B2B.
Brian:and you know, there's like B2B has different dynamics and there's a lot of struggles that I found in, In consumer
Brian:publications getting into B2B, otherwise, like why wouldn't the Wall Street Journal have a massive B2B business?
Brian:Like why, why would that not?
Brian:I mean, yes, there's FT Specialists and, and Wall Street Journal like dabbles a little bit here and there.
Brian:They've got a lot of, Dow Jones has a lot of B2B businesses like energy pricing services and those kind of B2B businesses.
Brian:But as far as B2B media businesses, it's like I've, I've always felt like it, the dynamics.
Brian:And you know this, as someone you know who's been in a lot of B2B
Brian:businesses, the, the dynamics are different than, than consumer.
Brian:And a lot of times the type of sales that you're doing needs to be different.
Brian:It's hard to do it with the both, but like, talk to me about like some of the, the.
Brian:The sort of specifics that aren't just like on, like the surface of why Morning Brew's been able to,
Brian:to, to succeed in, in adding a B2B business to a consumer business.
Robert:Well first, just like a, an industry comment, which is where you started, it is shockingly confusing
Robert:for consumer publications to actually understand how to operate.
Robert:I. B2B businesses very specifically how to monetize B2B businesses.
Robert:I think there's a lot of assumption that if you have really good consumer sales team, that they can just magically
Robert:understand how to penetrate B2B verticals and sell into them, and that your team can build ad products and, and
Robert:have enough data, first party owned data to make those products effective.
Robert:I was consulting for seven years before I came in here and helped, was
Robert:operating two to three media companies at a time during that time period.
Robert:And some of 'em were B2B and some of 'em were B2C.
Robert:And I was always just like baffled when I got into these larger B2C companies that A, just the assumption that they could do
Robert:it and then B, how much the fundamentals were like a foreign language to them.
Robert:If you talked about segmentation of content or writing for certain topics or the power of like targeting, they
Robert:would look at you as if you were speaking a different language and somehow find a way to default back to scale.
Robert:Just like more, more, more like, how do I, how do you have more scale?
Robert:And took me like literally years to get my head around how to speak to them and
Robert:how to get them to, to really understand like, no, no, like where this is.
Robert:But where it's going is where B2B has been operating for a very, very long time.
Robert:And like you need to own your audience.
Robert:You need to have information on them.
Robert:You need to have license and credibility and permission to send them targeted,
Robert:very niche things that make them better at their jobs or better at their lives.
Robert:If you are not doing any of those things, then there is a time limit to the success of your business.
Brian:Hmm
Robert:When I showed up here at Morning Brew, the, one of the reasons
Robert:it was working is they had some people here who understood those things.
Robert:they had Jacob Donnelley, who I know, you know, they had Josh Sternberg, our executive editor.
Robert:They had some
Brian:on my team.
Robert:yeah.
Robert:Oh yeah.
Robert:Amazing.
Robert:So, you know, Josh, so I, I, we had people here who like, knew that
Robert:stuff and then we had to, we had to reinvent and improve the product side.
Robert:and, and a of the sales side and.
Robert:My first year really trying to break in and break through with the sales team about how to sell B2B and, and
Robert:then we built a whole team that is our professional sales team, and they've become really successful.
Brian:So explain that.
Brian:'cause I think this is one that doesn't get a lot of focus, but probably should.
Brian:Right?
Brian:Because I think, you know, someone would just be like, okay, well you got a sales team already.
Brian:It's like, just they, they, they, they got something else.
Brian:Something new to sell.
Robert:Yeah, that's exactly what I was
Brian:LFG.
Robert:see it, people see it as like a, like an account sorting exercise.
Robert:There's like, there's consumer accounts and there's B2B account and like, yes.
Robert:But the sales motion to the B2B accounts is so wildly different.
Robert:And, and, and, and the, the inverse is also important to say like the sales
Robert:motion to large consumer accounts and the way that operates is very different.
Robert:And the, these are all, like, none of this is a mystery.
Robert:I mean, selling to large consumer accounts, the sales cycle is going to be longer.
Robert:It's going to be heavier RFP based.
Robert:You're going to lose a significant amount of those RFPs.
Robert:You're going to only capture a percentage of the ones that you, you win, meaning like.
Robert:You might win half of your RFPs and you might only capture 30% of the value of those RFPs for the ones you win.
Robert:So you like manage that business very different.
Robert:Also, the products you sell on the consumer side a lot of times are large brand campaigns.
Robert:They are sometimes rooted in scale and like we have enough scale to be dangerous, but we're not dot dash Meredith, we're
Robert:not New York Times and we don't do programmatic on the B2B side, like.
Robert:Though that that kind of lazy answer doesn't take into account that you have to be selling high volume.
Robert:It's not like high RFP, it's, you need to be going out there and pitching high volume of clients and the pool of clients.
Robert:It's much bigger.
Robert:Like all the clients that we can access for our hr, vertical marketing, vertical
Robert:healthcare, it's a large pool and we have to be getting a lot of shots on goal.
Robert:The average transaction size is gonna be a little bit less, but we're gonna get more of.
Robert:The product set is gonna be different.
Robert:It's gonna be much more, some lead generation performance marketing.
Robert:There's gonna be brand, but it's gonna be a lot more like thought leadership.
Robert:Like how the hell do I explain my company?
Robert:All this stuff to you is table stakes, but like explaining that different and
Robert:building sales teams that can speak both languages is very, very difficult.
Robert:We've successfully done it here, and it's not like a, it's not perfect.
Robert:We're gonna continue to get better, but we've hired really smart people and we've really focused
Robert:on training and it's working, but we have, we have differentiation.
Robert:We have a professional B2B sales team that that is what they do and their motion
Robert:and the way they prospect and the way they sell and the products they lean on.
Robert:Is noticeably different than our consumer team.
Robert:Everybody can sell everything.
Robert:and there's a lot of power in that too, as far as building diversified campaigns.
Robert:But you gotta, you gotta have some level of focus and, and, and train them on
Brian:Yeah, I mean, I would guess you'll have someone like, I'm just gonna
Brian:choose, like, I have no idea if they're client, but like Salesforce, right?
Brian:That is gonna work with you on the sort of mothership side.
Brian:but they're, they're a great fit for a lot of different like verticals.
Brian:But the reality is within a lot of B2B, you're going after, you know, their own, like endemic, right?
Brian:I mean, there's a lot of.
Brian:Technology companies in particular that, you know, some professional services too, but are specific to, to that vertical.
Brian:And I think like the way you broke it out is interesting.
Brian:'cause the way I look at it is think of myself.
Brian:It's like thought leadership, which is the B2B version of branding really.
Brian:and that is smaller, at least in my experience.
Brian:Maybe it's just in, in the area I'm in, but that's, that's the smaller part of the budgets.
Brian:there's lead gen. Which is like you do things, you put something in front of people for them to give information,
Brian:that then goes to the, Client and in B2B they've got, particularly the SaaS companies, they got a playbook, they
Brian:got their M qls, they got their SQLs, they're, they got a different language.
Brian:I feel like that, that they speak that consumer publishers
Brian:generally do not speak, but you know, it's a little bit different.
Brian:And then you got what I call like in person, like kind of sales enablement.
Brian:I don't know what else to call it.
Brian:Right.
Brian:But like when you get into B2B, at least.
Brian:In the areas I'm most familiar with, the reason that there are so many freaking events that that
Brian:happen is because that's where the money is, because these companies overall are incredibly sales driven.
Brian:Like the marketing is different in a lot of B2B companies, at least from what I can tell.
Brian:I don't know what your experience is.
Brian:I'm speaking a lot of my own.
Robert:No, I mean all of that is true.
Robert:I think our approach, which is not, is not bs, is to do like the healthiest version of all of those things.
Robert:So we do lead gen, but we're not dependent on it and we don't give away the farm.
Robert:but we provide value to some clients without abusing our audience.
Robert:we do events,
Brian:Do you do a de, will you do a dedicated email?
Robert:We do dedicated emails with huge amounts of guardrails on them only to our B2B verticals.
Robert:and because of our list sizes, we can be very disciplined with like monitoring saturation, but you know.
Robert:We're probably the most conservative in the industry as far as how many we send.
Robert:Uh, and then, yeah, and then we do events.
Robert:And our events have become a huge part of our, our, our business model.
Robert:It's also just really cool to be able to touch morning brew, like have morning brew, be live.
Robert:We found people are really excited by that.
Robert:But you know, it's not a, it's not a, because we have to thing, it's actually an additive gravy thing for.
Brian:Yeah, I mean, you have a different kind of B2B business.
Brian:I feel like B2B media business in that, and maybe this is just my,
Brian:like, maybe I'm missing it, but like most are way heavier on events.
Brian:I mean, you came from Biznow, like, you know, like this events industry and I mean, you guys do some events, but you
Brian:know, like I came from Digiday, like it was like 85% events for a while.
Brian:Like I
Robert:Yeah, and, and, and that model.
Robert:I, I think the dig model has become pretty unhealthy.
Robert:I, I think that the, it's not set up to have good value for either side of.
Brian:Explain that.
Brian:Why?
Brian:Why do you,
Robert:I just think the ratio of decision makers that are there versus, you know,
Brian:Well, your incentives come on.
Brian:Your incentives are, I don't know.
Robert:preventable.
Brian:I, yeah, but it's hard to prevent, honestly.
Brian:And like I, I feel like a lot of times, you know, there's almost like a B2B triumphalism against like B2C.
Brian:It's like, well, you junk your sites up with all these autoplay videos
Brian:and all these other things, and you do all this stuff for traffic.
Brian:And I'm like, yeah, but you've just pounded me by 15 dedicated emails, which I call spam.
Brian:Also, by the way, the 50 to 50 ratio of buyers and sellers at the event is really 70 30 vendors.
Robert:Yeah, yeah, exactly.
Robert:But all this is a
Brian:Nobody is pure.
Robert:Immediate.
Robert:Well, I mean we're, we're really trying to be, and, and again, I mean all those
Robert:decisions get made when other parts of the business are unhealthy, is my, is my take.
Robert:Like when you are dependent on a certain type of, of revenue that's maybe traffic based or something like
Robert:that, and it starts going down, you start making other decisions and, and those things add up over time, can
Robert:of.
Robert:Not having to make those decisions.
Robert:And I'm incredibly disciplined to not expose us to things like that.
Brian:Yeah.
Brian:Okay.
Brian:So last thing on the B2B business, how much of it is the, of the overall business?
Robert:I don't think I
Brian:Come on.
Brian:Percentage.
Brian:No, axle Springer doesn't care.
Brian:It's fine.
Robert:No, they do care for sure.
Robert:It's, it's healthy and growing.
Robert:I think it is growing faster than most people probably expect, and will continue.
Brian:Okay, but you're not a B two.
Brian:You're not a B2B company yet.
Brian:You're not a newsletter company.
Brian:You're not a B2B media company.
Robert:yet.
Robert:It's a, it's a pretty solid mix.
Robert:yeah.
Robert:The newsletter is stabilized in, in a great place and then we've been able
Robert:to build a ton of consumer stuff, stuff around it, which we can talk about.
Robert:B2B is, is not the majority yet.
Robert:It could be someday.
Robert:I think that, that, that is absolutely, possible and would be exciting because I think the rest would be stable as well.
Robert:The growth opportunity could be there.
Brian:So let's talk about the other area of growth.
Brian:At least the way I see it is like, is on the, the quote unquote, like creator and multimedia side.
Brian:I mean, I think what's interesting is like the, what morning brew was built in a very interesting way.
Brian:That was of the time, and I wonder if you would, if, if that it would've been built like that now.
Brian:I should do one with like Austin or something.
Brian:Maybe they would tell me.
Brian:because now is like, you know, it's like personal brands and everything like this
Brian:and, and there is like a lot of leverage in the market around the individual.
Brian:There's a lot of downsides to that when it comes to, I. Enterprise value.
Brian:I think about this all the time.
Brian:but Morning Brew, you know, I mean, Alex started, you know, writing it, but it wasn't like Alex Lieberman's Morning Brew.
Brian:I mean, Alex and Austin became sort of identified with it, but like it wasn't dependent on them.
Brian:And then you can build real franchise value there.
Brian:And, and that's why Axle Springer, bought Morning Brew, really.
Brian:But at the same time, obviously there's been the shift, you know, from institutions to individuals and,
Brian:explain how you guys think about that, particularly when it comes to expanding beyond the inbox and beyond site when
Brian:it gets into these, video podcast scene when you're talking about these areas.
Brian:There the, I feel like the pendulum swings a little bit more towards the individual having a lot of leverage and
Brian:you can protect against that by having it be a sort of, I think a Adam White calls it like faces and franchises.
Brian:It's like you've got, you've got a face, but you got a franchise because like, you know.
Brian:I hope everyone stays until they retire.
Brian:I hope they get the Gold watch at Morning Brew.
Brian:But like the reality is, you know, you, you know, faces tend to come and go and so you want to keep franchise value.
Brian:So talk to me about how you guys think about that.
Robert:definitely, and those are the right words.
Robert:I mean, so.
Robert:On the consumer side, we, we've built a series of franchise, a portfolio of franchises, and they try to serve
Robert:that Venn diagram I was talking about earlier of like, where are
Robert:the interests of our users, of our, our subscribers and our viewers.
Robert:Where can we double down?
Robert:And, you know, we have our, our podcast, morning Brew Daily has
Robert:been a massive success and that's an extension of the Morning Brew brand.
Robert:Neil and Toby are, you know, beloved and they're the faces of that thing.
Robert:And it's a franchise that we've delivered.
Robert:We've also created these other franchises and you know, the faces that are on them are hugely important.
Robert:We want to kind of support those people in their career.
Robert:But it is definitely a value exchange.
Robert:Like I think that really strong creators right now, it can be tough out on the street to do that on your own.
Robert:And there's certainly value to being a part of a mothership like us.
Robert:and our goal is to develop homegrown talent, and, and really give them their own show.
Robert:So, like two great examples is Dan Toomey, who's brilliant, and like every day that he's not on SNL is a, is a blessing.
Brian:fan.
Brian:Dan, if you're listening, big fan.
Robert:He's great.
Robert:and you know, he started out doing a lot of stuff for Morning Brew the brand, and then was doing such a good job.
Robert:They were trying to find the right fit for him and, and, you know, good work came to life and now he
Robert:owns good work and it's, you know, it's his thing, it's our franchise.
Robert:But he is, he's very much the face of it, the one I mentioned with Macy.
Robert:Macy is a star.
Robert:We've, you know, developed her here.
Robert:She's been hugely to the company and.
Brian:What is out there?
Brian:What is like, so.
Robert:I'm so glad you asked.
Robert:yeah, it's, it's a really cool concept.
Robert:So, like her whole thing is, she, she's never in the office.
Robert:She's always out there showing how interesting businesses that you wish you
Robert:understood how they operated, how they operate, and then the economics of them.
Robert:So a couple cool examples.
Robert:One, there is a hotdog vendor.
Robert:He's like the number one hotdog vendor in New York City, and he's
Robert:out in front of the Met in like the prime position every day.
Robert:And the way he gets that prime position is he sleeps in a van in front of the Met every night.
Robert:So we rented Macy a van and she slept in front of his van and then she did the
Robert:whole day with him and was the top hotdog vendor in the city with him every day.
Robert:And as you're going through the day and you see the lunch rush and
Robert:you see people coming in all the like economics of operating that
Brian:How long has he been, how long has he been sleeping in the van to do this?
Brian:People in media complain about this business.
Brian:I mean.
Robert:he seems pretty pumped about his job too.
Robert:And he was.
Robert:He was super nice.
Robert:Another one is, you might have remembered 'cause you're in the
Brian:It also is another, it shows that distribution is, is everything.
Brian:You know, you gotta get, you gotta get distribution.
Robert:The other thing is, you might remember when food deliveries, there
Robert:was all these like, changing policies in New York City about how to tip them.
Robert:So like Uber Eats and Caviar were like taking out the tip.
Robert:They were putting it before the, you know, before the transaction, after the transaction.
Robert:And Macy wanted to do a video about like what this all means for the delivery drivers.
Robert:So in order to do that, she strapped a GoPro to a bike and she delivered.
Robert:Ramen and sandwiches around the city for a couple days and filmed it and while
Robert:she was writing, she was narrating how the economics were hitting and the way.
Brian:Hmm.
Robert:To get back to your original question though, like I feel great
Robert:about cultivating this, this talent and building these franchises.
Robert:Do I think that they're all gonna be here forever?
Robert:No, but most of these people that I've been mentioning have been here for 3, 4, 5 years.
Robert:and, and I think that we've created a good environment for them where they get support to develop this stuff.
Robert:There's a bunch of value to us, and the credibility of of the brand really helps them.
Brian:And are you, you're scaling these things on, on YouTube?
Brian:Mostly because I think the other
Robert:Social and YouTube.
Brian:social and YouTube is, and this is something I've really, I have admired
Brian:about Morning Brew over the years is, you know, sometimes you can get comfortable.
Brian:A lot of people are one trick ponies, right?
Brian:Like, and it doesn't matter what you do.
Brian:And, and I don't mean as like knock, it's just like, well it is kind of a knock, but it's it's just a reality of, of, of life.
Brian:And you know, the real.
Brian:The magic is when you can, you can switch lanes and you can build on what your strengths are.
Brian:It's very easy to say, okay.
Brian:Obviously, you know, morning Brew developed a really good email muscle, right?
Brian:Gross cell I think was what like Alex and Austin talked about.
Brian:Man, it just like kept it simple.
Brian:Completely worked, and it's very easy.
Brian:You can do that.
Brian:You can just stay with that, but you gotta master other things.
Brian:And I remember saying, I'm like growing a podcast compared to growing a newsletter.
Brian:Totally different.
Brian:And by the way, like probably five times harder at least.
Robert:But we've done it.
Robert:I mean, morning, morning Brew Daily is one of the biggest success
Brian:Yeah.
Brian:It's, but it's like, it required different muscles.
Brian:Like you, you couldn't run the playbook, that, you know, that Tyler was, was doing with, with growing the newsletter.
Brian:It's totally different.
Robert:Yeah.
Robert:Yeah.
Robert:And I, I do think we're, we're pretty comfortable taking, taking bets here and, and the business is at a point now where
Robert:we do have some, some veterans in seat who kind of know, know the guardrails to make
Robert:sure those bets are appropriately risky, but kind of within our capabilities.
Brian:Yeah, so I mean you have to get these, a lot of these creator business
Brian:to a a bigger, to me it's almost like it's a bigger swing than B2B.
Brian:And maybe it's 'cause I sort of understand the dynamics of B2B.
Brian:'cause I'm like, you know, just like here, everything is hard in media and just probably in life
Brian:that, but to me, like, you know, when you start with 4 million plus.
Brian:Email subscribers to a business focused list.
Brian:Like, you know, you can, you can sort it out, you gotta execute well, like on the content side and do all the rest of that.
Brian:But like, you know, it's not, like moving into a totally different, particularly the dynamics are very
Brian:different when you talk about these kind of creator, focused businesses on, you know, YouTube and social,
Robert:Yeah, and it's the polar opposite of B2B.
Robert:I mean, we're not leveraging the newsletter to build those audiences,
Robert:like we're leveraging the content and the platforms in order to get there.
Brian:Right, so you have less com.
Brian:I guess my point is like you almost have less, fewer competitive advantages than you, you do like on the B2B side.
Robert:I mean, our advantage is the, the morning rou tone, the talent we have and just kind of nailing the
Robert:interest of our audience and just knowing exactly what they want, and the kind of the loyalty we have with them.
Robert:And again, making the bet that they were gonna want to interact with us
Robert:in other ways, like on YouTube and, and on social and with audio like.
Robert:We, I think we did, and I don't get credit for this at all.
Robert:I think we did nail that transition timing as well.
Robert:Like you were saying, the timing was really good with the newsletter.
Robert:I think the timing of launching a Morning Brew daily or deciding to
Robert:go and you know, have Dan Tumi do, do videos was also really good.
Robert:so now we just have to push the gas on it.
Robert:And we have some really exciting ones, like one that I'm not sure you've checked out is omics.
Robert:we have this guy Phil, this creator and I, I think he's one of our, one of our best, and his videos are tremendous,
Robert:but he is kind of at the, the curvy part of the hockey stick, and I think
Robert:about to really explode just purely because of the quality of this content.
Robert:we, he had a video go out a week ago about, the epic ski pass and like all of the mountains being bought up
Robert:over the last couple years and what that means for the ski industry.
Brian:It's apparently cheaper.
Brian:It's cheaper to go on a ski vacation to like guad in like Switzerland than it is to like Colorado now.
Robert:Yeah.
Robert:And he explains, he explains why, and like the weather considerations and
Brian:my explanation is private equity, but maybe it's more complicated, but,
Robert:no comment.
Brian:nothing against private equity to any of the PE people listening.
Brian:yeah.
Brian:So talk to me about like, making those into like businesses though, right?
Brian:I mean, you gotta, you gotta build, you know, the audience and whatnot, but it's
Brian:different than, And again, this is another one, you have to learn other muscles.
Brian:That's why like, I wrote a thing, it's like, you know, newsletters
Brian:aren't necessarily a business, it's a, it's a distribution channel.
Brian:'cause you
Robert:So we had to.
Brian:build different muscles and you, you monetize differently.
Brian:So how, talk to me about that.
Robert:Yeah, we had to rethink aspects of the revenue world.
Robert:So, you know, we never had a, a defined lifestyle focus.
Robert:so we, you know, our, our sales team has broken up into a couple verticals,
Robert:and one of the verticals that we really pushed last year is this lifestyle team.
Robert:To, to all of the consumer products that we just got done talking about.
Robert:So, you know, bringing in advertisers in travel and.
Robert:Package new products and things like that.
Robert:And that was not a muscle that we really had.
Robert:So we brought in, a director for that team that came from busell.
Robert:we brought in sellers that were at companies like Wall Street Journal and, and other more consumer facing
Robert:publications that were used to selling multimedia and that had, kind of knowledge of how to sell those types of clients.
Robert:And then we just.
Robert:Started chopping wood and, and like learning what we learning.
Robert:And we didn't have the right products at first.
Robert:Like when we brought in that director, you know, she, she's incredibly good at what she does and I think the first
Robert:couple months she had to come to me all the time and be like, we don't have what they're gonna wanna buy.
Robert:Like, we have to think about our data differently, or we need this type of targeting.
Robert:And it was, a little bit of learning to swim in the middle of the ocean just to like get those things going quickly.
Robert:But.
Robert:We're, we're a small company, we're like 220 people.
Robert:We, we can move pretty fast.
Robert:So last year was really about that bobbing and weaving to get the lifestyle team, and other groups that
Robert:were gonna sell into this consumer stuff in an even better place.
Robert:Because as you know, in media, there's this like.
Robert:Ever changing chase of supply and demand.
Robert:Like sometimes your content is crushing, but you're not monetizing it, and
Robert:sometimes your sales team is doing amazing and you, you don't have the right content.
Robert:We scaled engagement on the multimedia side last year by like, or the previous year into last year by like 125%.
Robert:Like the way people engaged with Morning Brew just jumped to Infeed video, YouTube
Robert:audio, and the, what we raced to do last year was to catch up with that.
Robert:To build ad products and hire people that knew how to, to leverage that new engagement and, and monetize it.
Robert:And then this year is just about executing and, and, and hitting it.
Brian:Yeah.
Brian:talk to me about direct revenue.
Brian:'cause that doesn't seem like a ma a major part.
Brian:Maybe I'm missing it.
Brian:I mean, maybe you sell some events tickets, but like it's, it
Robert:What do you mean by, wait?
Robert:How do you define direct?
Robert:Everything we do is direct.
Brian:Oh, no, no, no.
Brian:I meant like direct from the audience, like consumer
Robert:like paid?
Robert:Oh, yeah.
Brian:Like paying for subscriptions, memberships to, you know, there's, you know, not through an advertiser, whether
Brian:that, I know you don't do programmatic, but like, you know, I, I don't know.
Brian:I, I didn't check, I didn't check the stock market today, but it's probably down.
Brian:That's my guess.
Brian:you know, the, the chances of recession are going up and, you
Brian:know, we all know what happens at a recession, you know, the, the.
Brian:People rush to adage to, to do.
Brian:The worst thing you could do is cut your budgets of the recession and all the CFOs, they cut the budgets.
Brian:and you know, the reality of any kind of a advertising business is, it can be
Brian:lumpy, it can be, you know, there's a lot of stuff outside of your control.
Brian:It's like Q4 is great, like Q1.
Brian:Hmm.
Brian:Um, and.
Brian:In the weight of the overall media business, a lot of people are moving, you know, are trying to, particularly
Brian:if they're in, in verticals and niches to move to, direct to consumer revenue.
Robert:Yeah.
Robert:Couple different questions in there.
Robert:First one on.
Robert:Our audience paying us for things or, or what you're defining as direct?
Robert:We don't do a lot.
Robert:I mean, we, we sell tickets to our events, at a, a reasonable rate.
Robert:And we have a couple products, like we, we have, our money with Kad franchise has a, a wealth planner that comes
Robert:out once a year that is like the most robust spreadsheet you've ever seen.
Robert:just helps you like plan out your finances and, and people pay about $60 each for that.
Robert:we debuted a crossword puzzle in Q4 book, crossword puzzle book 'cause people liked our crossword so much and we that for,
Robert:we have a couple things like that, but it's not a huge part of the business.
Robert:it could be more.
Robert:To go to your other question on the recession, I mean, I've been through, been through a couple ups and downs and I
Robert:think that the best defense is optionality and if I've done anything in the last
Robert:two years here, is to build a lot of different paths to hitting revenue goals.
Robert:And Morning Brew is very fortunate that we're not dependent on any one big industry.
Robert:We, we serve finance, we serve lifestyle.
Robert:We have seven different B2B verticals.
Robert:Within those seven B2B verticals, there's 10 each of sub-verticals, that are all spending.
Robert:So it would have to be a pretty wholesale halt for us to feel major pain.
Robert:and I'm obviously doing a bunch of stuff behind the scenes to make sure that, that we are protected.
Brian:But to go back to the subscriptions, like why not go down?
Brian:I mean, it's a, it's a normal part of a, of, of.
Brian:Almost most like B2B media models.
Brian:There's, you know, look there, there's no, I think we, you mentioned Sean before, Sean Griffey, the, the,
Brian:the, the founder of, I guess he was a co-founder of, of Industry dive.
Brian:you know, they did great without, they did great.
Brian:They did great in B2B media without, without subscriptions, without events.
Brian:It's like, wow.
Robert:yeah, yeah.
Robert:He did a tremendous
Brian:there's a lot of different ways to succeed and it's not like everything needs to be subscriptions and, but I.
Robert:I would agree.
Robert:It's timing.
Robert:It's like everything else, like I, I haven't.
Brian:Sequence.
Robert:It's a sequence and I, we have so much loyalty with our audience.
Robert:It's, it's kind of like the ultimate lever to pull, to be like, most of you should now pay us money for something.
Robert:The value exchange of doing that I will wanna make sure is, is clear.
Robert:Like, what are we providing them, besides just access to something they already had access to.
Robert:which I think is a lot of times the model that, that has been implemented.
Robert:so I think when the timing is right to do that, we'll, we'll do it.
Robert:It's, it's not today.
Brian:Yeah.
Brian:Tell me about some of the ancillary business, because I, I didn't, I I didn't actually know about like a couple of them.
Brian:you have like a, a data, like an insights business.
Brian:What is, what is that?
Robert:We have one of our biggest secret weapons, which I hope.
Robert:Someday you'll have me back on and I'll talk about how incredibly
Robert:profitable it is and how it's grown is our data and insights team.
Robert:I, I think it's one of the things I, I would've just loved to have at like five other companies before this, and
Robert:I couldn't believe when I got under the hood that they have, but we have this really capable and not huge but
Robert:capable data insights team that can basically go out to our audience and get first party feedback on anything and.
Robert:We can get 20, 30,000 people to fill out a survey in, in a couple days, which is wild.
Robert:coming from, you know,
Brian:You just, you just email them and they'll, they'll fill it out?
Brian:Or do you have some sort of incentive
Robert:We, we, we email them.
Robert:We also, without getting into too much detail, 'cause we haven't launched it, launched it yet.
Robert:We have basically a, a room if you will, where they all are opt-in
Robert:participants and are excited to give feedback to Morning Brew.
Robert:And we can basically step into that focus group and ask them questions whenever we feel like it.
Robert:And we also have the ability to, to kind of do lots of custom research to, to the whole audience.
Robert:So most of the time though, Brian, it's leveraged in presale in order to win and convince clients that, you know,
Robert:we, we hold their audience and, and that they are, you know, very active with
Brian:Okay, so you haven't so much, I mean, that's like a typ, you haven't like productized it as,
Robert:have, we have products.
Robert:I just think there's way more opportunity there.
Robert:we do, we do paid research and companies like Apple have paid us to do paid
Robert:research, but we are using it for a lot of blocking and tackling as well.
Robert:I think that there's more opportunity to do more paid research, and because of
Robert:the audience we have, it could be a huge advantage that hasn't yet been tapped.
Brian:Okay.
Brian:Got it.
Brian:so final thing is, is, is I'm always interested in media
Brian:brands that start out with a particularly like age cohort, right?
Brian:Like, and they become synonymous a little bit with it.
Brian:Sometimes I. People probably lean too far into it.
Brian:I, I'm not saying probably they do in my view, because you kind of get stuck.
Brian:It's like, am I gonna, are we gonna age up with our audience?
Brian:Are we gonna like cycle through them?
Brian:I mean, I think in some ways the skim might have gotten like caught in that it's like they were talking
Brian:about like, you know, young women and then they've got kids and like they've got different interests.
Brian:Like, and then it's like, okay, what are we about?
Brian:Like.
Brian:Young moms now are, and I think there's a, a challenge to that is, is, is Morning Boost, is it a millennial brand?
Brian:Is it a Gen Z brand?
Brian:Is it just a business
Robert:well, funny enough.
Robert:Today is our 10 year anniversary, like literally today.
Robert:so I think that's an important, that's an important data point to keep in mind.
Robert:Like I do think that people have grown up.
Robert:With Morning Brew, a lot of people, like, I, I actually looked back yesterday 'cause I was doing, a toast with,
Robert:with the team and I subscribed to it seven years ago and I looked back at
Robert:that first issue and like who was the advertiser and, and stuff like that.
Robert:and I was just like, man, like a lot of us have grown up.
Robert:A lot in the last seven, 10 years with this.
Robert:And the company has changed from just being that newsletter in a lot of way to, to continue to provide more content.
Robert:So like we went heavy into personal investing last year and we launched brew markets.
Robert:we launched after earnings, things that.
Robert:Go with you when you're a little bit older.
Robert:So point being, I, I think that we have scaled the kind of content of the company.
Robert:I also just think the morning T tone is something that like my parents read and love and their friends love, that
Robert:college kids love, like it is kind of a sweet spot that I think can transcend our audience as we market it is younger,
Robert:affluent, up and coming professionals, but that's probably defined as like 18 to 45.
Robert:and it's a, it's a broad range.
Brian:Yeah.
Robert:We haven't been like niched into one.
Robert:I don't think you can tell me
Brian:No.
Brian:So I, I, I, this is sort of a leading question to, to end on Rah, because like yesterday I didn't prepare you for this.
Brian:I got, I just happened to get a text message from my mother.
Brian:I. That said, do you know anything about the website, morning Brew for News?
Robert:Mom.
Robert:That's awesome.
Brian:I, I said, I said, oh yeah, I'm doing a podcast, tomorrow with the CEO as it have, you know.
Brian:And I said, you know, it's a bit for young people, mom.
Robert:but it's not.
Brian:she said, let them know.
Brian:She uses them, so she's very progressive.
Brian:Let them know that your 80 plus year old mother is signed is signed on, so I'm letting you know
Robert:I love it.
Robert:Yeah, I do.
Robert:I do think our tone is from college student to mom friendly.
Brian:it's a Pelican Preserve retirement
Robert:but tell your mom thank you, and I'll definitely send her some merch if she wants.
Brian:Yeah, definitely stickers and everything for a laptop.
Brian:Okay, thanks Robert.
Brian:This is great.
Brian:Really appreciate you doing it.
Robert:thank you.